Terms of use on the "Playshop" website PlayShop.co.il

These Terms of Use are written in the masculine form for convenience only, but they apply equally to all genders.

1. Introduction

The PlayShop website (the “Website”) is developed, operated, and managed by Smarket Online Ltd, Company No. 515790269.
Registered office: Netanya, 4266101, Israel.

Use of the Website constitutes full agreement to these Terms of Use.

The Website offers a variety of products for purchase, including computer and video games, consoles, computers, gaming equipment, technology products, toys, LEGO, and collectibles.

The Company reserves the right to update these Terms of Use from time to time without prior notice.

2. Intellectual Property

All content appearing on the Website, including without limitation text, designs, code, images, videos, logos, graphics, and other media, is the exclusive property of PlayShop and Smarket Online Ltd.

No content may be used, copied, distributed, published, or reproduced without the Company’s prior written and express consent.

Trademarks of the various brands appearing on the Website belong to their respective rights holders. Their use on the Website is for product identification purposes only.

3. Information and Content on the Website

The Company makes efforts to ensure that the information on the Website is accurate and up to date; however, errors, omissions, or changes may occur.

Interruptions or disruptions in service may occur due to technical reasons or maintenance. The Company does not guarantee that the Website will be fully available at all times.

Links to external websites are provided for convenience only. The Company is not responsible for the content of any external websites.

4. Purchase Process, Inventory Availability, and Order Confirmation

4.1 In order to make a purchase on the Website, the user must add products to the shopping cart, enter personal and shipping details, and complete the payment process using the Website’s secure payment system.

4.2 All orders placed through the Website are subject to the actual availability of the products in the Company’s inventory and/or the inventory of its suppliers. Notwithstanding any statement appearing on the Website, including where a product is marked as “in stock,” errors, discrepancies, delayed updates, inventory shortages, or situations in which a product is in fact out of stock, in whole or in part, may occur.

4.3 The Company makes efforts, prior to charging the customer, to verify that the ordered products are indeed in stock and available for shipment. As a general rule, the Company will not charge the customer’s payment method for products that are not in stock or are unavailable for supply.

4.4 If an ordered product is unavailable, the Company may, at its discretion, examine the possibility of obtaining it from other suppliers or third parties. If such possibility exists, the Company may offer the customer the same product or a similar product, and/or provide an updated price quotation. It is clarified that the updated price may differ materially from the price published on the Website at the time the order was placed. In any event, a product offered at a price different from the original price displayed on the Website shall be supplied only after the customer’s approval has been obtained.

4.5 Notwithstanding the above, in the case of a product specially ordered from a third-party supplier, the Company may charge the customer the full amount in advance, before placing the order with the supplier, but only after receiving the customer’s explicit approval, whether by telephone or in writing, for the special order and the charge.

4.6 An order shall be deemed confirmed and binding upon the Company only after approval of the charge by the credit card company or payment processor, and after an order confirmation email has been sent to the customer by the Website. The mere submission of an order by the customer, the receipt of the order by the Website, or the sending of an automatic acknowledgment that the order details have been received, shall not in themselves constitute final confirmation of the transaction.

4.7 The Company may approve an order in full or in part only. If only some of the products included in the order are available or can be supplied, the Company may approve and supply only those available products, and shall update the customer accordingly.

4.8 The Company may cancel an order, in whole or in part, at its reasonable discretion and subject to applicable law, including, without limitation, in cases of clerical error, technical error, inventory shortage, a material change in the cost of supplying the product, a system malfunction, suspected improper use of the Website, suspected fraud, incorrect details provided by the customer, refusal of the credit card company to approve the transaction, or any other circumstance that prevents completion of the order under the published terms.

4.9 In the event that an order is canceled by the Company, the customer will not be charged for the canceled products, and if an actual charge has already been made, the amount collected for those products shall be refunded in accordance with applicable law.

4.10 The Company does not customarily charge customers for products that are not available in stock, unless the product is specially ordered for the customer as a special order, after the customer’s explicit approval as set forth above has been obtained.

5. Proper Conduct and Fair Use of the Website

5.1 The user undertakes to use the Website in good faith, in an acceptable manner, and respectfully toward the Company, its employees, representatives, Website staff, systems, and suppliers.

5.2 The Company reserves the right, subject to applicable law, not to approve an order, to cancel an existing order, to restrict use of the Website, or to block a user, temporarily or permanently, including in cases of threatening, abusive, violent, harassing, humiliating, offensive, or otherwise disrespectful conduct toward the Company, its employees, representatives, or anyone acting on its behalf.

5.3 The Company shall also be entitled to take such action in cases of attempted misuse of the Website, commercial manipulation, exploitation of pricing errors, system errors, unauthorized benefits or promotions, fictitious orders, use of multiple user accounts to circumvent limitations, or attempts to carry out “unfair transactions” or any other actions that the Company reasonably considers to be lacking in good faith.

5.4 Nothing in this Section shall derogate from any right, claim, remedy, or relief available to the Company under applicable law.

6. Prices and Payments

All prices include VAT in accordance with Israeli law.

Payment may be made using the payment methods displayed on the Website, including credit card, PayPal, Bit, bank transfer, and others.

The Company may update prices from time to time.

For international shipments, customs duties, VAT, or other import charges may apply in the destination country, and such charges shall be the sole responsibility of the customer.

7. Shipping

Shipments shall be made in accordance with the shipping policy detailed on the “Shipping Policy” page.

Delivery times may vary due to factors beyond the Company’s control.

8. Returns, Exchanges, and Cancellations

Returns and exchanges shall be made in accordance with the return policy detailed on the Website.

Refunds shall be provided less applicable fees, as specified in the policy.

9. User Management and Access Restriction

The Company may restrict access to the Website or any part thereof in the event of suspected malicious activity, misuse, or breach of these Terms of Use.

The Company shall act reasonably and proportionately in order to protect the service and its users.

10. Privacy and Data Protection

Use of the Website is subject to the PlayShop Privacy Policy.

The Company employs advanced security measures to protect user privacy.

11. Liability

The Company shall not be liable for any direct, indirect, consequential, or other damage arising from use of the Website or from the purchase of products, including without limitation damage to a computer, loss of data, technical malfunctions, or incompatibility.

In any event, the Company’s liability shall be limited to the amount paid for the relevant product.

12. Governing Law and Jurisdiction

Use of the Website shall be governed exclusively by the laws of the State of Israel.

Exclusive jurisdiction shall lie with the competent courts in the city of Netanya.

13. Changes to the Terms of Use

The Company may update these Terms at any time. Any changes shall take effect on the date they are published on the Website.

14. Contact Information

For questions regarding these Terms:
📧 service@playshop.co.il
☎ +972-9-884-4448